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DEARBORN, Mich., February, 1, 2017 – No one knows Ford better than Ford Service and its dealers. That’s the rallying cry of the second advertising campaign created in partnership with actor, producer and business entrepreneur Dwayne Johnson and Ford’s Customer Service Division. Together, Ford and Johnson created compelling content to highlight the 35,000 members of Ford’s service team.
“We are thrilled to have Dwayne Johnson return as our Ambassador of Service,” said Brett Wheatley, executive director, Ford Customer Service Division, North America. “Not only is he a loyal Ford customer – owning multiple Ford vehicles – Dwayne embodies the qualities of the Ford Service brand. He strives to be the hardest worker in the room, being a leader, building and maintaining trust and most importantly, quality service. We couldn’t ask for a more fitting spokesperson.”
The new campaign spans TV, radio and digital, including Johnson’s social channels that have more than 140 million followers combined. The campaign has clear messaging and powerful imagery captured throughout several locations within Ford’s Dearborn campus. Seven Bucks Productions and Seven Bucks Digital Studios is advising on the creative, with GTB, as well as producing original content for the campaign. For the shoot, Johnson travelled to a chamber that tests extreme cold weather conditions, to the design studio, to the factory floor and, of course, to the service department of a Ford dealership.
“I'm very excited about what we're building with the good people of Ford,” said Johnson. “Our goal with this partnership was not to try and sell the American public cars, but to build trust and a bridge to the hard working men and women who service them. Our new campaign is a special one and, considering Ford is one of the founding companies that helped build this country, I’m proud of the work our service people are accomplishing here as we continue to elevate the game.”
At each stop, Johnson is surrounded by the dedicated people of Ford, including a number of the 35,000 Ford Service technicians committed to maintaining Ford vehicles for millions of customers.
Ford Motor Company (NYSE: F) is a global company based in Dearborn, Michigan, committed to helping build a better world, where every person is free to move and pursue their dreams. The company’s Ford+ plan for growth and value creation combines existing strengths, new capabilities and always-on relationships with customers to enrich experiences for customers and deepen their loyalty. Ford develops and delivers innovative, must-have Ford trucks, sport utility vehicles, commercial vans and cars and Lincoln luxury vehicles, along with connected services. The company does that through three customer-centered business segments: Ford Blue, engineering iconic gas-powered and hybrid vehicles; Ford Model e, inventing breakthrough electric vehicles along with embedded software that defines exceptional digital experiences for all customers; and Ford Pro, helping commercial customers transform and expand their businesses with vehicles and services tailored to their needs. Additionally, Ford provides financial services through Ford Motor Credit Company. Ford employs about 174,000 people worldwide. More information about the company and its products and services is available at corporate.ford.com.