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Ford’s Complimentary Holiday Check is Here to Help this Festive Season

  • All Ford customers are encouraged to make use of the complimentary vehicle check at their local Ford dealer
  • Vehicles that have been parked for long periods due to COVID-19 could encounter issues and a complimentary vehicle check can provide peace of mind
  • Ford’s fuel-efficient engines help lower the holiday budget amid recent fuel price hikes

PRETORIA, South Africa, 8 December 2021 – Those who wish to travel this December have been presented with a new set of challenging circumstances to consider, ranging from a steep increase in fuel prices to the new variant of COVID-19, which is causing added disruption and concern for holidaymakers.

To help make life a little less demanding during these unsettling times, Ford South Africa is offering a complimentary and comprehensive pre-holiday vehicle check to all Ford owners, whether they are travelling this holiday season or simply wish to ensure their vehicle is properly maintained.

“Due to COVID-19 and working from home, many customers may not do the same mileage they would have done previously, but it remains important to ensure your vehicle is running optimally. This is an opportunity to have your vehicle checked, even if it is not currently due for a service,” says Kuda Takura, Customer Experience Manager at Ford South Africa. “Whether you are travelling this festive season or simply enjoying time at home with your family, the complimentary check will provide added peace of mind.”

Travelling long distances can place added strain on various engine, cooling, suspension, and brake components. The extra weight of luggage can also have a negative impact on fuel consumption, a concern that is top of mind following the latest fuel price increase which sees the price of diesel, for example, go up by 75 cents per litre.

Although packing light and sensibly is always recommended first and foremost, it is reassuring to know that Ford’s modern engines and gearboxes have proven themselves to be extremely fuel efficient in all conditions. In the 2019 WesBank Fuel Economy Tour, for instance, the Ford Ranger 2.0 Single Turbo XLT Double Cab with Ford’s 10-speed gearbox claimed victory in its class with 6.81l/100km - while the Ford Fiesta 1.0 EcoBoost won its class with an average of 5.21l/00km.

Regardless of whether you own a new Ford or an earlier model, the pre-holiday vehicle check-up has been adding value to South African motorists for the last four years.

The entire process, available at Ford dealers countrywide, has been designed to be convenient and to take less than thirty minutes to complete – enough time for customers to enjoy a complimentary cup of coffee and catch up on mails. The details of all Ford dealers, including nearest location and contact numbers, can be found by visiting the Ford South Africa website or on the FordPass app. Ford’s online service booking is another convenient way to book a service appointment for your Ford at a participating dealer of your choice.

From here, making a booking that suits your schedule is simple and straightforward. At the end of the vehicle check-up, the customer will receive a detailed, obligation-free assessment, highlighting any area that needs attention.  This includes assessing the following items:

1. Fluids (Oil and Coolant)

An under-the-bonnet check is first on the list. Fluid levels are one of the main concerns motorists need to be aware of. If your coolant and oil levels are low, your vehicle might have a leak somewhere.

The pre-holiday check-up also examines the brake fluid, which is the hydraulic fluid that the system uses to apply pressure to your brakes. If this level is too low, your car is not safe to drive.

2. Lights

You need to ensure that all of your car’s lights are working correctly at all times – both so you can see and can be seen. This is a simple but important test.

Ford’s complimentary pre-holiday vehicle check will test that all the lights on the vehicle are working correctly. This includes the headlights, daytime-running lights where applicable, brake lights, reverse lights, and all indicators.

3. Wipers

December is the rainy season in many parts of South Africa, so it’s important to make sure that your wipers are in perfect condition.

The test is simple – are the wipers clearing the water from the windscreen, or are they leaving lines of water that impair your vision? Before setting out, use the windscreen washers to spray the windscreen and then check if the wipers are doing their job.

4. Wheels and Tyres

Tyres are perhaps the most important part of your vehicle, and with tyres not getting the normal mileage and rotation because of COVID-19, one needs to be extra vigilant.

Tyre life and quality is determined by making sure that there is still the legal amount of tread depth left on the tyres. The legal limit is 1mm of remaining tread depth, or 1.6mm if the tyre has an embedded tread wear indicator – although it is recommended to change your tyres with around 3mm of tread remaining, otherwise your vehicle is at much higher risk of aquaplaning or not stopping effectively in wet conditions. Tyres should also be regularly checked for other signs of damage like bubbles, surface cuts or uneven wear.

It is important for motorists to check their tyre pressure regularly, even if they are not on a road trip. If a tyre is over inflated, it will wear in the middle of the tyre, and if it is underinflated, it will wear on the sides and edges and may overheat and fail while travelling at speed – with potentially life-threatening consequences. Both kinds of wear can also cause braking, noise, vibration, and wheel alignment concerns.

Part of Ford’s complimentary pre-holiday check-up also includes checking the wheel bearings. Worn wheel bearings can cause vibration in the wheels and wheel alignment issues.

5. Brake Pads

Another critical component to consider is brake pad wear. Once the pad wears down below its minimum thickness, Ford will advise that the pads need to be replaced so that the car’s best braking performance can be achieved. The handbrake should also be checked to see if it is working and adjusted correctly.

6. Leaks

The under-the-hood checks of the fluid levels will include a thorough examination for visible oil spots or coolant leaks that might be dripping onto the ground. Coolant can be identified by its shiny texture that looks similar to oil.

7. Drive Belts

While underneath the vehicle, a Ford technician will check the drive belt for any cracks. If the drive belt is damaged, worn, or breaks, it can cause a complete engine shutdown and damage.

8. Spare Wheel

A simple yet essential check that you can do yourself before tackling any long journey is checking to see if your spare tyre, the jack and spanner are all present in your vehicle and if they are in working order.

You also want to make sure that your spare wheel has a properly inflated tyre on it. Chances are you have not had to use it in a while, so check the pressure before setting off – you don’t want to be stuck on the side of the road in the middle of the Karoo with a flat spare wheel.

9. Steering

Some tests can only be done under driving conditions. Qualified technicians can pick up certain concerns that the everyday driver may miss, including engine sounds, vibrations and suspension issues.

For the steering check the car will be driven on the road and see whether the steering pulls in a certain direction. This could indicate a wheel alignment problem. Excessive dipping in the front or rear of the vehicle when accelerating, braking or driving over a bump in the road may indicate that the shock absorbers need replacement, as this severely impacts the overall handling and safety of the vehicle – especially when heavily laden.

10. Brakes

While the brake pads are checked when the car is stationary, it is important to evaluate how the vehicle reacts to braking when driving – whether it pulls to either side under braking. It is unsafe to drive a vehicle that can’t be controlled effectively under braking.

About Ford Motor Company

Ford Motor Company (NYSE: F) is a global company based in Dearborn, Michigan, that is committed to helping build a better world, where every person is free to move and pursue their dreams.  The company’s Ford+ plan for growth and value creation combines existing strengths, new capabilities and always-on relationships with customers to enrich experiences for and deepen the loyalty of those customers.  Ford designs, manufactures, markets and services a full line of connected, increasingly electrified passenger and commercial vehicles:  Ford trucks, utility vehicles, vans and cars, and Lincoln luxury vehicles.  The company is pursuing leadership positions in electrification, connected vehicle services and mobility solutions, including self-driving technology, and provides financial services through Ford Motor Credit Company.  Ford employs about 184,000 people worldwide.  More information about the company, its products and Ford Motor Credit Company is available at corporate.ford.com or www.quickpic.co.za - follow us at www.facebook.com/FordSouthAfrica , www.twitter.com/FordSouthAfrica , www.instagram.com/FordSouthAfrica  or www.youtube.com/FordSouthAfrica