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Ford South Africa has appointed Maja Smith to the position of Ford Customer Service Division (FCSD) Director. Smith brings with her vast experience in the Customer Experience space and will bring a new way of thinking to what is one of Ford’s most important areas of business.
Ford Motor Company’s R15.8-billion investment in its Silverton Assembly Plant operations in Pretoria is coming to fruition, with the completion of one of its largest and most ambitious projects to date – the high-tech new Stamping Plant, which is now in operation. The vast facility measures a staggering 10 320m2, equivalent to almost 1.5-times the size of a standard soccer field (7 140 m2).
Ford has made it easier for next-gen Ranger and Everest customers to drive away in a vehicle they’ve personalised from what will be an extensive catalogue of factory-backed work, lifestyle and performance accessories.
